Terms of Sale

Ann Arbor Sensor Systems, LLC (AAS2) offers several convenient payment options: These include, Check, Money Order, MasterCard, VISA, American Express, and C.O.D. All E-Commerce orders are manually checked and credit card verification processed by our staff - Please allow an additional 2 hours for this process. We also extend credit to qualified institutions and companies. A credit application may be obtained by calling 1-734-426-1791 and talking to any sales representative, or by down loading a credit application from the AAS2 web site (See Below). When opening an account with us, please allow sufficient time to complete the approval process. To avoid delay in your initial order, you may want to include a check or authorization for C.O.D. We are sorry, but we are unable to process C.O.D. orders to non-USA addresses.

Order Shipment:
AAS2's offices are open and staffed Monday through Friday. Orders are shipped only on these business days. Orders and correspondence received on Saturday and Sunday will be addressed/shipped on the following Monday and included in that day's business.

AAS2's Time Schedules for Same-Day Shipments, Order Entry and Customer Service:
Orders entered by 3:00 p.m. Eastern Time - All USPS Options (Express Mail, 1 day delay)
Orders entered by 3:30 p.m. Eastern Time - All UPS; All FedEx Options
Orders entered by 3:30 p.m. Eastern Time - All UPS Options—including Next-Day Delivery
Orders entered by 3:30 p.m. Eastern Time - UPS 2nd/3rd Day, Surface Delivery Options
Order Entry/Customer Service Hours -9:30 a.m. to 5:00 p.m. Eastern Time

FOB Point:
FOB point is Dexter, Michigan.

Free Shipping:
When check or Money Order accompanies your mailed order(see below for form), AAS2 pays all shipping and insurance (our choice for method of shipping) to all addresses in the U.S.A. and Canada, unless such charges exceed 10% on orders of $200 or less, or 5% on orders greater than $200. AAS2 will notify you prior to shipment if these conditions exist.

Shipping Charges:
Shipping charges that are not accompanied by check or money order are the responsibility of the customer on all shipments. Any disputed shipping charges billed to a customer account or consignee billing, will be charged back to the customer by AAS2.

Handling Charge:
A $5.00 handling charge is included to the shipping charges of all orders.
A $9.00 processing fee will be applied to all International orders, excluding Canada.

Customer Service: 1-734-426-1761
A friendly, competent staff of customer service representatives is available Monday through Friday, 9:30 a.m. to 5:00 p.m. Eastern Time to assist you. Please have your salesorder or invoice number available when you call.

Sales Tax:
Only Michigan residents need to remit 6.00% sales tax. AAS2 does not remit sales tax to states other than Michigan.

Out of Stock: - Orders Paid by Check, Money Order or Credit Card:
Items not available for immediate shipment will be shipped as they become available. Items not available at the end of 30 days will be cancelled and refunded/credited. The number of backorder days may be extended beyond 30 days with your approval. If a refund check is issued, the cancelled item can be re-entered without a handling charge if the check and cancellation notice are returned to us.

Out of Stock: - Orders On Account:
Items not available for immediate shipment will be shipped as they become available. Items not available at the end of 90 days will be cancelled. The number of backorder days may be extended beyond 90 days with your approval.

Return Policy:
AAS2 will gladly accept merchandise returns and will replace the product or refund your money at your option.

In Order to Facilitate Our Return Processing:
Please contact a Customer Service Representative to obtain an RMA (Returned Merchandise Authorization) number prior to returning product. All returns should be made within 30 days of date of invoice and be accompanied by the original invoice number and a brief explanation of the reason for the return. Return freight charge must be prepaid. Sorry, C.O.D. returns cannot be accepted. Return merchandise in original packaging and in resalable condition. Parts returned due to customer error may be subject to a restocking charge. 'Custom Items' are not returnable. Defective merchandise may be returned within 90 days of the original invoice date and need not be in original packaging. This return policy may be altered for special circumstances and would require prior approval from AAS2.

Dishonored Check Policy:
If a check you give us for payment is dishonored for any reason by the bank or other institution on which it is drawn, you agree to pay us $20.00 as a service charge (if the check cannot be redeposited) pursuant to Michigan Statutes § xxxxxxx. In addition, you agree to pay any other reasonable charges imposed by any check verification company or collection agency that we may use for collection.

International Orders:
In addition to the United States and its territories, AAS2 also accepts orders from other countries. All orders of international origin are exported from the U.S. in accordance with the Export Administration Regulations. Diversion contrary to U.S. Law is prohibited. An additional handling charge of $10.00 will be included for processing and invoicing. All duties and taxes will be the responsibility of the customer. AAS2 cannot accept letters of credit, personal checks or certified personal checks. A cashier's check in U.S. funds will avoid processing delays; Money Orders can result in a 2-3 month delay.

Freight Damage:
If you receive merchandise that has been damaged in transit it is important to keep the shipping carton, packing material and parts intact. Please, contact a AAS2 Customer Service representative immediately to initiate a claim.

Prices/Quantities:
Prices are subject to change without notice and quantities may be limited.

Product Liability:
AAS2's sole obligation for products that prove to be defective within 90 days of purchase will be for replacement or refund. AAS2 gives no warranty, either expressed or implied, and specifically disclaims all other warranties, including warranties for merchantability and fitness. In no event shall AAS2's liability exceed the buyer's purchase price, nor shall AAS2 be liable for any indirect or consequential damages. This warranty does not apply to products which have been subject to misuse (including static discharge), neglect, accident or modification, or which have been soldered or altered during assembly and are not capable of being tested.

DO NOT USE PRODUCTS SOLD BY AAS2 AS CRITICAL COMPONENTS IN LIFE SUPPORT DEVICES OR SYSTEMS!

Products sold by AAS2 are not authorized for use as critical components in life support devices or systems. A critical component is any component of a life support device or system whose failure to perform can be reasonably expected to cause the failure of the life support device or system, or to affect its safety or effectiveness.

Environmental Note:
All anti-static packing peanuts used by AAS2 contain NO CFC's and are biodegradable.

© 2002, Ann Arbor Sensor Systems, LLC, All Rights Reserved